GENERAL TERMS OF SALE

Compliance with the general information obligation of Art. 10 of Spanish Law 34/2002 of 11 July on information society services and electronic commerce. The owner of the Website with URL www.odisseapark.com is ODISSEA PARK GRUP, S.L. (CIF. B66937988), from now on with professional address at: Avinguda del Mar 15, Santa Susanna (08398 Barcelona) Spain, and contact email info@odisseapark.com

By accepting this agreement, you declare:

1.- ACCEPTANCE AND AVAILABILITY OF THE GENERAL CONTRACTING CONDITIONS
Mitjançant l’acceptació del present contracte, vostè declara:
  • a) That he is an adult and able to hire.
  • b) That you have read and accept these general conditions.

These general conditions (hereinafter, the "General Conditions"), govern the legal relationship required by the procurement processes made between users-customers (hereinafter, "Customers") of the e-commerce website located at URL www.odisseapark.com owned by ODISSEA PARK GRUP, SL. Customers accept the General Terms and Conditions from the moment they use, contract or purchase any product. This document may be printed and stored by Customers. ODISSEA PARK GRUP, SL. provide them with the email address info@odisseapark.com so that they can raise any questions about the General Conditions.

2.- APPLICABLE RULES

These General Conditions are subject to the provisions of Law 7/1998, of 13 April, on General Conditions of Contract, Law 26/1984, of 19 July, General for the Protection of Consumers and Users. Royal Decree 1906/1999, of 17 December 1999, regulating Telephone or Electronic Procurement with general conditions, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, Law 7/1996, of 15 January on the regulation of retail trade, and Law 34/2002, of July 11, Information Society Services and Electronic Commerce.

3.- MODIFICATION OF THE GENERAL CONDITIONS

ODISSEA PARK, SL. may modify the General Conditions by notifying Customers sufficiently in advance, in order to improve the services and products offered through www.odisseapark.com By modifying the General Conditions set out on the website of www.odisseapark. as, will be understood to fulfill this duty of notification. In any case, before using the services or contracting products, you can consult the General Conditions.

4.- DESCRIPTION OF SERVICES
  • a. Use of the reservation services will imply full acceptance and validity of each and every one of the general terms and conditions.
  • b. Contracting procedure: Payment and deposit with the selected payment method. When requested or requested by the booking process.
  • c. Guarantee: The reservation is confirmed and guaranteed upon payment of the deposit. When requested or requested by the booking process.
  • d. Cancellation: In case of cancellation, 100% of the deposit will be refunded as long as it is made at least 24 hours before the arrival date. Otherwise, the deposit will not refund the deposit paid upon booking.
    This clause does NOT apply in the case of NON-REFUNDABLE reservations, where the cancellation of the reservation implies the loss of 100% of the deposit.
  • e. Prices per room and night: Prices are only valid for the period indicated. When there are justifiable reasons, ODISSEA PARK GRUP, SL. reserves the right to change these rates without notice. Booking prices will be indicated during the booking process. Prices include VAT.
  • f. Entrance to the room will be from 14:00. On the day of departure you must vacate the room before 10:00.

5.- SECURITY

For the ultimate in transaction security, we have the trusted seal of Let's Encrypt, a leading provider of SSL certificates, capable of providing stronger SSL encryption and full authentication. This ensures that the information is kept private between your browser and the web server that processes the pages of www.odisseapark.com.
In this way, both personal and payment data are fully protected.
The Let's Encrypt Trust and Security Label allows visitors to check at a glance that the website is trusted and that the page is validated and allows secure transactions.

6.- INTELLECTUAL PROPERTY

The contents provided by ODISSEA PARK, SL. are subject to intellectual and industrial property rights and are the exclusive property of ODISSEA PARK GRUP, SL. By acquiring a service, ODISSEA PARK GRUP, SL. does not confer on the purchaser any right to alteration, exploitation, reproduction, distribution or public communication of the same, ODISSEA PARK GRUP, SL being reserved. all these rights. The assignment of the aforementioned rights will require the prior written consent of ODISSEA PARK GRUP, SL. The customer will not be able to make this content available to third parties. The intellectual property extends, in addition to the content included in ODISSEA PARK GRUP, SL., To its graphics, logos, design, images and source code used for its programming.

7.- PRIVACY AND PROTECTION OF PERSONAL DATA

ODISSEA PARK GRUP, SL. is responsible for the processing of personal data of the data subject and informs him that this data will be processed in accordance with the provisions of current regulations on the protection of personal data, Regulation (EU) 2016/679 of 27 April 2016 (GDPR), which provides the following treatment information:

End of treatment: to manage the reservation.

Data retention criteria: they will be retained for as long as there is a mutual interest in maintaining the end of the processing and when it is no longer necessary for that purpose, they will be deleted with appropriate security measures to ensure pseudonymization of the data or total destruction. of the same.

Communication of data: the data will not be communicated to third parties, except by legal obligation.

Commercial communications: In accordance with current regulations, ODISSEA PARK GRUP, SL. requests your express consent to send you commercial and promotional communications about new products and / or services by email or other equivalent means. You may revoke your consent to receive commercial communications at any time by sending your request to info@odisseapark.com

Rights that assist the interested party:
- Right to withdraw consent at any time.
- Right of access, rectification, portability and deletion of your data and the limitation or opposition to its processing.
- Right to file a complaint with the Control Authority (agpd.es) if it considers that the treatment does not comply with current regulations.

Contact details to exercise your rights:
Avinguda del Mar, 15 - 08398 - SANTA SUSANNA (BARCELONA).
Email: info@odisseapark.com

ODISSEA PARK GRUP, SL. guarantees that it has taken the appropriate security measures in its facilities, systems and files. Likewise, ODISSEA PARK GRUP, SL. guarantees the confidentiality of Personal Data, although it will disclose to the competent public authorities Personal Data and any other information that is in its possession or is accessible through its systems and is required in accordance with the legal and regulatory provisions applicable to the case. . The users of www.odisseapark.com guarantee and are responsible, in any case, for the veracity, accuracy, validity and authenticity of the Personal Data provided, and undertake to keep it up to date.

The services of ODISSEA PARK GRUP, SL. are not intended for minors and ODISSEA PARK GRUP, SL. does not solicit or collect information relating to minors.

On the other hand, ODISSEA PARK GRUP, SL. You may collect information through devices such as cookies or log files about your users' browsing through www.odisseapark.com These devices are associated exclusively with a single user and their own personal computer. In this case, ODISSEA PARK GRUP, SL. will only use this data in conjunction with the ultimate purpose of improving your services. It is possible that ODISSEA PARK GRUP, SL. share this information with your client companies, but in the same way and in any case only globally and statistically.

The electronic document in which the reservation is formalized is filed electronically within the legally established period. Customers will be able to access the data by exercising their corresponding access rights in the manner described above.

User account data request and service or product request operations via the web. ODISSEA PARK GRUP, SL. they are performed through a secure server. The software on this server encrypts the information that the user enters before transmitting it to ODISSEA PARK GRUP, SL. Likewise, ODISSEA PARK GRUP, SL. has strict security procedures relating to the storage and disclosure of data in order to prevent any unauthorized access to them, in accordance with the provisions of current regulations on personal data protection, Regulation (EU) 2016 / 679 of 27 April 2016 (GDPR).

8.- NOTIFICATIONS

All notices, requests, requests and other communications to be made by the parties in relation to these General Conditions shall be made in writing and shall be deemed to have been duly made when they have been delivered by hand or sent by ordinary mail to the other party's address or e-mail address, or to any other address or e-mail address that the other party may indicate to the other party for this purpose.

9.- INFORMATION AND EXCLUSIONS

ODISSEA PARK GRUP, SL. makes every effort to ensure that the information on this website is correct and up to date. ODISSEA PARK GRUP, SL. is not responsible for any errors or omissions that may exist on the page. ODISSEA PARK GRUP, SL. cannot control how the user uses the information, and therefore will not be liable for any damages or losses, whether direct or indirect, which may or may not result from a connection with the user's use of the information. the information.

In no case will the rights that as a consumer may legally correspond to the customer of ODISSEA PARK GRUP, SL be affected.

ODISSEA PARK GRUP, SL. cannot review or revise all web pages linked to it, so it is not responsible for its contents. The risks arising from the consultation of such web pages linked to it are the sole responsibility of the users, who must be governed by the terms and conditions of use of the web pages consulted.

10.- BRANDS

The brands and logos that appear on this website are trademarks of ODISSEA PARK GRUP, SL. and may not be used in any kind of advertising or other advertising material relating to the distribution of any information or content other than on this website without the prior written consent of the trademark owner.

11.- NULLITY AND INEFFECTIVENESS OF THE CLAUSES

If any clause included in these General Conditions is declared, in whole or in part, void or ineffective, such nullity or ineffectiveness shall affect only this provision or any part thereof which is void or ineffective, the Terms remaining. General in all the rest, having such disposition, or the part of the same that results affected, by not put.

12.- APPLICABLE LEGISLATION AND COMPETENT JURISDICTION

These general conditions of sale, as well as the contracts signed, are governed by the applicable law. Any dispute relating to the interpretation or execution of the general conditions of sale and any contract signed with a Customer will be the exclusive jurisdiction of the Courts of Barcelona.

13.- OFFICIAL COMPLAINT / CLAIM / COMPLAINT SHEETS

Article 211-14 of Law 22/2010, of 20 July, of the Consumer Code of Catalonia, which falls within the requirements applicable to any type of consumer relationship, to any relationship established between, of a on the one hand, employers, intermediaries or the Administration as a provider of goods and services and, on the other hand, consumers, establishes that all employers must have claim or complaint forms, in accordance with the regulations corresponding.

That is why ODISSEA PARK GRUP, SL. makes the official forms available to the user in accordance with the provisions of Decree 121/2013 of 26 February, which regulates the official forms for complaints, claims and denunciations in consumer relations.

Once the official form has been completed and in accordance with article 7.3 of the aforementioned regulations, the User may send the application to the postal address Avinguda del Mar, 15 - 08398 Santa Susanna (Barcelona), or the email info @ odisseapark.com

For more information on how to proceed with a complaint, claim or denunciation, the User can contact:
http://consum.gencat.cat/temes_de_consum/reclamacions/index.html

Toerisme in Santa Susanna

Het Aparthotel Odissea Park is bevoorrecht gelegen op slechts 100 meter van het strand en aan de mooie wandelpromenade van Santa Susanna.
Daarbij op 5 minuten lopen van het trein- en busstation met directe verbindingen naar Barcelona, Girona en de luchthavens.
Santa Susanna, een oase aan de kust van Barcelona. Het onderscheidt zich door zijn familiale sfeer en is gespecialiseerd in zon-, strand- en natuurtoerisme.

 
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